Job Description

General information

Job Title

Airport Duty Manager - CLT DL

Date

Thursday, March 20, 2025

Posting City

Charlotte

Posting State

North Carolina

Exempt or Non-Exempt Position

Exempt

Requirements and Description

The Duty Manager is responsible for fostering a safety-conscious environment resulting in employee safety and well-being and ensures accurate and timely execution of all processes and procedures driving customer service and performance metrics.

Benefits

• Flight Benefits - exclusive travel privileges for yourself and your family
• Competitive pay with daily access to earned wages
• Paid Holidays and Paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
• Exclusive Discounts and Additional Wellness programs

Essential Functions / Key Responsibilities 

• Oversees and coordinates team activities related to the operation. 
• Monitors and enforces safe and compliant working environment in accordance with TSA, DOT, USPS and OSHA regulations and all applicable laws. 
• Coaches, counsels and mentors employees and enforces Company policies and procedures, including issuing disciplinary action as required. 
• Promotes and adheres to Unifi policy concerning Safety, Anti-Harassment and Equal Employment Opportunity. 
• Assists in recruiting, administrative, payroll, employee scheduling, and general administrative duties. 
• Monitors staffing and overtime use and operational and financial performance of assigned shift/station. 
• Promotes team-building initiatives and performs coaching/mentoring activities to develop and motivate team members. 
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. 

Basic Qualifications 

Pre-requisites: 

• Must be a local (in-state) resident. 
• Valid In-State Driver’s License. 
• Ability to pass a pre-employment drug screen. 
• Ability to pass up to a 10-year background check. 
• Must be at least 18 years of age. 
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
• Must complete ramp and SIDA training to obtain airport authority identification security. 

Experience: 

• Four+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. 

Knowledge, Skills & Abilities: 

• Excellent customer service skills. 
• Strong work ethic. 
• Ability to work in a team-oriented environment.

Knowledge, Skills & Abilities: 

• Able to communicate information and instructions verbally and/or via radio equipment. 
• Able to communicate effectively in a professional manner. 
• Strong leadership qualities and ability to create a passionate and efficient workforce. 
• Able to effectively resolve employee conflicts.
• Ability to apply creative solutions that have a positive impact on results.

Work Schedule: 

You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. 

Work Environment: 

• Must be able to be alert to moving vehicles or aircraft and use radio equipment. 
• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. 

Physical Demands/Requirements: 

• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. 
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. 
• Must be able to work in cramped or high places. 
• Must be able to carry heavy items up and down jet way stairs. 

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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