Job Description

Job Description

Job Description

Role : Client Services Associate - Wealth Management
Location : Memphis, TN

Are you ready to join a family-owned, growing investment firm with over $1.4 billion in assets under management and two offices-one in Los Angeles and the other in Memphis-dedicated to delivering exceptional service to our clients? At our firm, we pride ourselves on maintaining a close-knit, supportive culture while offering innovative financial solutions to help clients achieve their goals. We believe in empowering our team to thrive in a collaborative and fast-paced environment, and we're excited to invite a Client Services Associate to be part of our success story.

If you're passionate about making an impact in the financial services industry, have strong technical skills, and enjoy working alongside talented professionals, we'd love to hear from you!

Key Responsibilities:

• Support Advisors & Operations: Collaborate with advisors and back-office staff to streamline workflows and enhance client service.

• Client Onboarding: Ensure new clients are onboarded efficiently, using digital tools like DocuSign to manage new account forms, and provide consistent communication to clients and advisors throughout the process.

• Client Assistance: Address client inquiries through calls and emails, prepare and dispatch client documents, and manage online access for clients.

• Data Management: Maintain and update Salesforce CRM, ensuring client records are accurate and up-to-date, while efficiently managing workflows and case resolutions.

• Office Organization: Assist with electronic filing and help maintain overall office organization, including participating in special projects as needed.

Qualifications:

• Financial Services Experience: Previous experience or knowledge in the financial services industry is highly preferred.

• Tech Proficiency: Hands-on experience with industry-leading tools such as Salesforce, DocuSign, Tamarac, and Morningstar is a strong plus. Experience with Schwab and Fidelity platforms is also highly desired.

• Microsoft Office Skills: Proficiency in Microsoft Word, Excel, and Outlook is required.

• Attention to Detail: High level of accuracy with excellent written and verbal communication skills.

• Independence & Teamwork: Ability to work independently in an office environment while also being a collaborative team player.

• Client-Focused: Strong interpersonal skills, professionalism, and a commitment to building and maintaining client relationships.

Benefits:

• Health: Industry-leading medical, dental, vision, and FSA plans.

• Retirement: 401K with a 5% company match.

• Environment: Bright, modern offices in a collegial family environment.

Compensation:

Compensation is commensurate with experience. Additionally, the package includes opportunity for overtime and an annual performance-based bonus.

Why Join Us?

This is an exciting opportunity to join a forward-thinking, family-owned investment firm where you can make a tangible impact. If you're passionate about wealth management, love working with innovative technology, and thrive in a fast-paced, collaborative environment, we encourage you to apply.

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