Job Description
Are you ready to grow your career? Empire Today is looking for a
Customer Service Associate to join our fast-paced, growth-oriented team.
We are continuing to grow and are looking for talented individuals to join our customer service team in the following states: AL, GA, IN, KS, KY, LA, MS, NH, OK, OH, PA, SC, TN, TX, UT, and WI. We offer: - Health benefits with quick enrollment - medical, dental, and vision.
- Hourly pay plus a rewarding bonus structure.
- Paid training.
- 401K Plan with premium 4% company match.
- Fully remote position.
- A variety of shifts and hours available.
- Engaging team work - recognizing and rewarding your contributions.
- Professional development & career advancement opportunities.
Responsibilities: - Answer incoming customer service calls.
- Promptly address and resolve customer complaints.
- Communicate with installers, sales representatives, and order entry to resolve customer issues in a timely manner.
Qualifications: - High School Diploma/GED required.
- Minimum 1 year customer service experience.
- Proficient in MS Word, Excel, and Outlook.
- High speed internet is a must to accommodate working remote.
Why You'll Love Empire We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.
We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.
We have an unmatched company culture . We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.
We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.
Visit to learn more.
Empire Today is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success.
Base pay is one part of our total rewards package . Starting pay may vary based on a number of factors, including but not limited to position offered, location, and the individuals' knowledge, skills and ability. By Submitting your resume and application information, you authorize Empire Today to transmit and store your information in the Empire Today group companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
By pressing apply and providing your telephone number and email address, you authorize Empire Today to contact you by email or telephone at the wireless or landline phone number provided using automated phone technology and/or text messaging. Message and data charges may apply. You may revoke consent at any time. Empire Today LLC
Job Tags
Hourly pay, Shift work,