Job Description

Job Description

Job Description

Description:

Provides excellent customer service by making prompt and courteous deliveries of customer orders. Performs general warehouse duties and customer assistance as needed. Performs all job responsibilities in a safe, timely and efficient manner.

Essential Duties & Responsibilities

• Load truck accurately and safely for customer deliveries.
• Unload truck as needed at customer and/or branch locations.
• Drive company vehicle to make customer deliveries and stock pick-ups, obeying traffic laws and safety procedures. Maintain appropriate licensing, credentials and acceptable driving record.
• Conduct self in a professional and ethical manner at all times. Treat external and internal customers and associates with courtesy and respect.
• Fill customer orders by retrieving material from the warehouse and other locations.
• Check in and put away material, verifying quantities and quality of received material. Maintain clear isles and walkways. Ensure material is properly organized.
• Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Know location of merchandise in warehouse.
• Participate in ongoing education and training as directed or desired.
• Answer telephones professionally and pleasantly, assisting customers, taking orders and providing excellent customer service.
• Report back orders or discrepancies.
• Perform vehicle and/or forklift inspections as required, schedule routine or repair maintenance as needed. Maintain presentable truck appearance, cleaning as needed.
• Perform other responsibilities as directed.
• Perform all duties in a safe and responsible manner, following all safety rules. Inform manager of any potentially hazardous conditions.
• Must maintain an insurable driving record.

Minimum Qualifications

• Valid state driver license with clean driving record.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Must be 18 years or older
• High school diploma or Equivalent
• Flexible work schedule (which may include nights, weekends, holidays and long hours) and regular attendance is necessary with possibility for mandatory overtime.
• Ability to add, subtract, multiply, and divide in all units of measure
• Desire to succeed in a high growth, fast-paced retail environment
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Must complete a DOT physical a minimum of every two years.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands and arms to finger, handle, feel, or carry; reach with hands and arms.
• Occasionally required to sit; climb or balance or stoop; kneel, crouch, or crawl.
• Frequently required to lift up to 50 lbs.
• Constant use of hand truck to lift, move and place deliveries.
• Must be able to safely tolerate heat or other inclement weather.

While performing the duties of this job, the employee is regularly required to talk or hear; read and identify numbers for accurate order filling and receiving of material. Apply sound reasoning and logic performing daily tasks. The employee is required to be able to safely operate a forklift, pallet jack and/or wire-cutting machine

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