Recruit, screen, and onboard new volunteers through community outreach, digital platforms, and local partnerships.
Develop and deliver orientation and ongoing training for volunteers to ensure they are well-prepared and supported.
Match volunteers with appropriate roles and responsibilities based on skills, interests, and program needs.
Maintain accurate records of volunteer hours, assignments, and performance using a volunteer management system.
Plan and execute volunteer appreciation events, recognition initiatives, and feedback surveys to foster engagement and retention.
Collaborate with program staff to assess volunteer needs and develop roles that support service delivery.
Monitor volunteer activities to ensure quality service and compliance with organizational policies.
Resolve volunteer concerns and performance issues professionally and in a timely manner.
Regularly assess the effectiveness of the volunteer program and implement improvements as needed.
Represent the organization at community events, fairs, and partner meetings to promote volunteer opportunities.
Develop outreach materials and work with the Communications team to create social media and newsletter content related to volunteer engagement.
Cultivate relationships with schools, civic groups, and other potential volunteer sources.
Bachelor's degree in Human Services, Nonprofit Management, Communications, or a related field (or equivalent experience).
Minimum of 2 years of experience coordinating volunteers or managing community engagement in a nonprofit or social services setting.
Strong organizational and time management skills with the ability to multitask and prioritize.
Excellent interpersonal and communication skills—both verbal and written.
Comfortable speaking to groups and leading trainings.
Proficiency in Microsoft Office Suite and experience with volunteer or donor management systems.
Must pass background and reference checks.
Experience working with vulnerable populations such as seniors, individuals with disabilities, or veterans.
Bilingual or multilingual abilities.
Familiarity with platforms like VolunteerMatch, HandsOn Connect, or Salesforce.
We value the contributions of our team and offer a supportive, inclusive, and mission-driven workplace. Benefits include:
Competitive salary
Health, dental, and vision insurance
Generous paid time off (vacation, sick leave, holidays)
Flexible scheduling and potential for hybrid work
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